Last Updated: 2025-05-29

Saint Rock Holdings LLC ("we," "us," or "our") operates Malpraq.com ("Website"). By using our Website, you consent to the practices described in this policy.

Information We Collect

• Full name

• Contact information (email address, phone number, mailing address)

• Mobile phone number (for SMS/text communication)

• Details related to your medical malpractice claim

• Communications with us

How We Use Your Information

• Evaluate and process malpractice claims

• Provide and maintain our services

• Communicate with you regarding your case

• Send informational text messages related to your claim and our services (typically no more than 4 per week; message and data rates may apply)

• Improve our services

• Comply with legal obligations

Data Transfer

We do not transfer your personal information to external organizations under any circumstances, even with your consent.
We have strict internal policies and technical measures in place to prevent unauthorized sharing of user data.

Information Sharing and Disclosure

We do not share your personal information, including your mobile phone number, with third parties for marketing purposes.
We do not transfer your personal information to external organizations under any circumstances, even with your consent.
We have strict internal policies and technical measures in place to prevent unauthorized sharing of user data.

We may share information only:

• With attorneys and legal professionals directly involved in your claim

• For legal compliance and regulatory requests

• To protect our rights and property

Third-Party Service Providers

We work with trusted third-party service providers who help us operate our services, store data securely, and deliver functionality. These providers act as data processors on our behalf and under our direct instructions.

Specifically, we use:

• Supabase to store and manage user data in a secure and encrypted environment.

• OpenAI to assist with claim analysis and communication support, where user-provided information may be included in AI-generated responses.

These providers do not use your data for their own purposes and are bound by strict confidentiality, security, and data processing agreements that comply with applicable privacy laws.

Opt-Out Rights

You may opt out of receiving text messages from us at any time by replying STOP or UNSUBSCRIBE to any message. For assistance, you may text HELP to the same number.

Your Rights Under State Laws

Residents of states such as California (CCPA), Virginia (CDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA) have rights to access, correct, delete, or opt out of data usage. To exercise these rights, contact info@malpraq.com.

Cookies

We use cookies for analytics, advertising, and improving functionality. You can disable cookies through your browser settings.

Data Security

We employ appropriate measures to protect your data, but cannot guarantee absolute security.

Children's Privacy

Our services are not intended for users under 18 years of age, and we do not knowingly collect data from minors.

SMS/Text Messaging Disclosure

You may receive periodic SMS/text messages related to your claim and our services, typically no more than 4 per week. Message and data rates may apply.

Changes to This Privacy Policy

We may update this policy periodically. Continued use of the Website indicates acceptance of changes.

Contact

Saint Rock Holdings LLC (Malpraq.com)
309 E Georgia Ave
Phoenix, AZ 85012
Email: info@malpraq.com